“Woking Museum and Arts Centre” trading as “The Lightbox” is a charity (Registered Charity No. 1073543) and limited company.
At The Lightbox we take your privacy seriously. We collect and process personal data at various contact points for different uses and these are stored on a secure server location with strict security access. The data collected includes, but is not limited to, Name, Address, Email, and Telephone Number.
How do we use our data?
When purchasing a ticket for an event, or making a venue hire booking, or entering into another contractual relationship with The Lightbox, we require personal information to complete our contractual obligations. We will retain your personal information to communicate with you about your booking, and will also store the information for research purposes to track visitor engagement.
If you are a Friend, Supporter Friend or Corporate Sponsor, we may communicate with you about any applicable benefits or offers that may be of interest to you, including, but not limited to, discounted events, appropriate newsletters, fundraising, and renewing your support of The Lightbox.
We will only send you marketing communications when you have given us explicit consent to do so, and only via the channels and for the preferences you have expressed. We record this consent and periodically may ask you to re-confirm your communication preferences.
At times, you may be contacted to complete a survey about your experience at The Lightbox. This will help us review our services to you to ensure that we are providing the best visitor experience possible.
We will never pass your personal data on to other 3rd parties.
Updating us & requests
Please email us via firstname.lastname@example.org, or call The Lightbox on 01483 737800 should you wish for us to stop processing your personal data in anyway, or would like to remove your details from our records. Corrections/amendments to personal data should be made via the same channels.
You can update your marketing communication preferences by following the directions in any communication, or via email on email@example.com, or by calling The Lightbox on 01483 737800.
Under the DPA and GDPR regulations, Individuals have the right to access their personal data and supplementary information. If you would like a copy of the data we hold for you, please email us via email firstname.lastname@example.org, or by calling The Lightbox on 01483 737800. There is no fee for us to provide this information, and we will comply within one month of receiving the request.
Should you believe that The Lightbox have been unable to resolve your information rights concern, you can raise the matter with the Information Commissioner’s Office, and should do so within three months of your last meaningful contact with The Lightbox.
Please see the link below, or call the ICO on 0303 123 1113. https://ico.org.uk/concerns/ Reviewed – 23/05/2018