At The Lightbox, we believe that art has the power to make everyone feel good. That's why it is so important to us that we are as accessible as we possibly can be.

The courtyard and entrances have level access; there are accessible toilets on both the Ground and First floor, and there is a lift that goes to all floors of the building. The Lightbox is fully accessible for wheelchair users.

Induction Loops, magnifying glasses and two wheelchairs are also available on request, and registered assistance dogs are welcome.

The Lightbox normally has three disabled parking bays which can be booked in advance. However, due to Woking Borough Council works happening near the back of the building, please note that from the week commencing 4 November 2019, three designated disabled parking spaces will be available at Brewery Road car park which volunteers and visitors are welcome to book in advance.

If you would like to book a space, please call Reception on 01483 737837 or speak to a member of staff when visiting.

To read our full Accessibility Guide please click here.


Audio Description Resources

Visually-impaired visitors are invited to join us for audio-described tours of our Main Gallery exhibitions, followed by a hands-on creative workshop inspired by the artwork on display. Sighted companions and guide dogs are welcome.

To book please contact our Learning and Engagement Officer, Vicky Thompson, at [email protected] or call 01483 737815.

Visually-impaired visitors that would prefer to have a self-guided visit through our galleries can make use of the Seeing AI app which offers an object recognition feature that can be used to generate audio descriptions of the artworks on display.

Download Seeing AI from Apple App Store here. Alternatively, Android users can download the TapTapSee app from here.


Tactile Resources and Large Print Guides

In the Upper Gallery you can find a sensory bag, filled with tactile resources, that is free to borrow and use within the Upper Gallery to help children explore the artworks on display. You will find the yellow bag hanging on a hook inside the gallery.

There is also a Make and Play area on the Second Floor outside the Upper Gallery which includes a magnetic pattern wall, sculpture station, lots of bean bags to sit on and storybook bags that are free to use.

Large Print Guides are also available within our exhibitions - just ask the volunteer as you enter our Main or Upper Gallery exhibitions.


Resources to Prepare for Your Visit

Prepare for your visit by reading our Guide for Visitors on the Autism Spectrum, designed to enable those on the autism spectrum feel confident and comfortable on their first visit to The Lightbox.

The Guide for Visitors on the Autism Spectrum also includes downloadable Sensory Maps so you know what to expect on arrival.

Our Visual Story provides visitors with a visual insight into what they can expect on their visit, written in clear language with pictures in a storybook format.


If you have any further questions regarding accessibility or our facilities, please do not hesitate to contact us on 01483 737800 or email [email protected]

Review your trip to The Lightbox on Euan's Guide to help others understand what to expect on their first visit.

The Lightbox has been awarded Commended status in the Access and Inclusivity category of the 2019 Beautiful South Tourism Awards.