At The Lightbox, we believe that art has the power to make everyone feel good. That's why it is so important to us that we are as accessible as we possibly can be.

The courtyard and entrances have level access; there are accessible toilets on both the Ground and First floor, and there is a lift that goes to all floors of the building. The Lightbox is fully accessible for wheelchair users.

Induction Loops, magnifying glasses, and two wheelchairs are also available on request, and registered assistance dogs are welcome.

The Lightbox has three disabled parking bays which can be booked in advance. If you would like to book a space, please call Reception on 01483 737837 or speak to a member of staff when visiting.

To read our full Accessibility Guide please click here.


Resources to Prepare for Your Visit

Prepare for your visit by reading our Guide for Visitors on the Autism Spectrum, designed to enable those on the Autism Spectrum feel confident and comfortable on their first visit to The Lightbox. The Guide for Visitors on the Autism Spectrum also includes downloadable Sensory Maps so you know what to expect on arrival.

Our Visual Story provides visitors with a visual insight into what they can expect on their visit, written in clear language with pictures in a storybook format.

Relaxed Openings

On the last Sunday of every month between 11.00am - 12.00pm, we operate a relaxed opening. This is a quiet hour offering a calm atmosphere in which to explore our galleries, sensitive to the needs of visitors with any communication or sensory needs. Siblings, families, carers, and friends are welcome. If you would like a slightly quieter entrance to the building, we recommend using the back entrance, accessible through the car park.

Please note pre-booking timeslots for our exhibitions are released every Monday, a week in advance. Book your visit timeslot here.

Audio Description Resources

Visually-impaired visitors are invited to join us for audio-described tours of our Main Gallery exhibitions, followed by a hands-on creative workshop inspired by the artwork on display. Sighted companions and guide dogs are welcome. To book please contact our Learning and Engagement Officer, Vicky Thompson, at [email protected] or call 01483 737815.

Visually-impaired visitors that would prefer to have a self-guided visit through our galleries can make use of the Seeing AI app which offers an object recognition feature that can be used to generate audio descriptions of the artworks on display. Download Seeing AI from Apple App Store here. Alternatively, Android users can download the TapTapSee app from here.

The Lightbox, alongside The Ingram Collection, has launched a series of exclusive Smartify audio content brought to you by Jo Baring, Director/Curator of the collection. To access the content download the free Smartify app from the Apple or Android store, or click here.

Large Print Guides

Large Print Guides are available within our exhibitions - just ask the volunteer as you enter our Main or Upper Galleries.

If you have any further questions regarding accessibility or our facilities, please do not hesitate to contact us on 01483 737800 or email [email protected].

Review your trip to The Lightbox on Euan's Guide to help others understand what to expect on their first visit.

The Lightbox has been awarded Commended status in the Access and Inclusivity category of the 2019 Beautiful South Tourism Awards.